Last updated October 20, 2025
This privacy notice for Flynisha Tours and Travel Ltd (“Company,” “we,” “us,” or “our”) describes how and why we might collect, store, use, and/or share (“process”) your information when you use our services (“Services”), such as when you:
- Visit our website at https://flynishatours.com or any website of ours that links to this Privacy Policy
- Engage with us in other related ways, including inquiries, bookings, social media interactions, or participation in our marketing activities
If you have any questions or concerns, please contact us at info@flynishatours.com.
SUMMARY OF KEY POINTS
- Personal information collected: We collect personal data that you provide directly to us when booking, making inquiries, or subscribing to our updates.
- Sensitive data: We do not process sensitive personal data.
- Information from third parties: We may receive limited information from partners or public sources.
- Use of information: Your information is used to provide travel services, process payments, improve our website, and send you relevant updates or offers.
- Security: We apply organizational and technical safeguards, though no method of online transmission is fully secure.
- Your rights: You have the right to request access, correction, or deletion of your personal data, as well as to opt out of marketing communications.
1. WHAT INFORMATION DO WE COLLECT?
Personal Information You Provide
We collect personal details you voluntarily give us, such as when you fill out a form, request a quote, or make a booking.
This may include:
- Full name
- Email address
- Phone number
- Country of residence
- Travel preferences and dates
- Payment details (processed securely through our payment partner, Pesapal)
All personal information you provide must be accurate and current. Please notify us of any changes.
Automatically Collected Information
We automatically collect limited data when you browse our website, including:
- IP address
- Browser type and version
- Device information
- Referring URLs
- Pages visited and time spent on the site
This helps us analyze performance, detect errors, and improve user experience.
2. HOW DO WE PROCESS YOUR INFORMATION?
We process your personal information to:
- Manage bookings, payments, and communication related to your travel arrangements
- Respond to inquiries and provide customer support
- Send booking confirmations and important updates
- Deliver marketing materials (only if you opt in)
- Improve our website, offerings, and user experience
- Comply with applicable laws and regulations
3. WHAT LEGAL BASES DO WE RELY ON TO PROCESS YOUR INFORMATION?
We process your personal data only when we have a lawful basis to do so, including:
- Consent: When you voluntarily provide information or subscribe to our mailing list
- Contractual necessity: When processing is required to fulfill your booking or inquiry
- Legal obligation: When we must comply with tax, accounting, or regulatory requirements
- Legitimate interest: When we analyze trends or improve services, ensuring this does not override your privacy rights
4. WHEN AND WITH WHOM DO WE SHARE YOUR PERSONAL INFORMATION?
We may share information with:
- Service providers and partners (e.g., hotels, airlines, safari lodges, and transport operators) solely to facilitate your travel arrangements
- Payment processors such as Pesapal for secure transactions
- Regulatory or legal authorities when required by law
We do not sell or rent your personal data.
5. DO WE USE COOKIES AND TRACKING TECHNOLOGIES?
Yes. We use cookies and similar technologies to enhance your experience, remember your preferences, and analyze website traffic. You can manage or disable cookies through your browser settings.
See our Cookie Policy for full details.
6. HOW LONG DO WE KEEP YOUR INFORMATION?
We retain personal data only as long as necessary for the purposes described in this policy or as required by law. Once the retention period ends, your information will be securely deleted or anonymized.
7. HOW DO WE KEEP YOUR INFORMATION SAFE?
We apply reasonable administrative, technical, and physical measures to protect your data from unauthorized access, loss, or misuse.
However, no online platform can guarantee complete security, so we encourage you to use strong passwords and access our site from secure networks.
8. YOUR PRIVACY RIGHTS
Depending on your location, you may have the right to:
- Access the personal data we hold about you
- Request correction or deletion of your information
- Withdraw consent for marketing communications
- Request data portability (where applicable)
To exercise these rights, contact us at info@flynishatours.com.
9. DO WE MAKE UPDATES TO THIS POLICY?
We may update this policy periodically to reflect changes in law or our business operations. The revised version will include a new “Last updated” date and take effect immediately upon posting.
10. HOW TO CONTACT US
If you have questions, requests, or complaints about this Privacy Policy, reach us at:
Flynisha Tours and Travel Ltd
Nairobi, Kenya
📧 info@flynishatours.com
🌐 https://flynishatours.com